Current (QMC)Future (QLAP)
#ProcessTitel DeutschTitel EnglischDescription (Customer gets the information of Quickline...)Data to communicateNotification Trigger

Media

Partner-
spezifisch
(ja/nein)

Media

Partner-
spezifisch
(ja/nein)








WebsiteE-MailSMSBrief
WebsiteE-MailSMSBrief
1SalesvPBX BestellformularvPBX order form... when he/she orders the business product vPBX at a Shop/POS

customer name & adress

vPBX products

terms and conditions

manually


?


no




2SalesOfferteoffer... when he/she wants a offer and not commit the order checkout (e.g. at the shop, customer wants to discuss the offer with his family or needs more time to decide)

basket information (selected product, prices & terms)

name, adress & contactdetails from customer (to get in contact after 2 weeks)

before order checkout
yes with letter as attachement, when email-adress exists, otherwise by mail or printout at shop.
no (except header, footer & contact details)




3

Sales

Change

FUF

IP Subnetz AntragIP subnet application form... when the business customer needs a IP subnetcustomer needs to fill out this form with details about his networkmanually


IP Subnetz Antrag.docx

IP Subnetz Antrag FTTH.docx

Diese müssen nach Überarbeitung Michel Renfer zur Prüfung vorgelegt werden, da RIPE-Standard eingehalten werden muss.

no (except header, footer & contact details)




4SalesGeräteplan (Kauf- & Ratenzahlungsvereinbarung)device plan (purchase and payment by instalments agreement)... when he/she orders a device with monthly payment (in instalments)

contract id

device

contract lenght

onetime & monthly payment

terms an conditions

order checkout
yes with letter as attachement, when email-adress exists, otherwise by mail.
no (except header, footer & contact details)




5FUFOrderMobileNumberConfirmationOrderMobileNumberConfirmationConfirmation SMS for Mobile-Number verification (when free tv app with mySports plus is ordered in OffNet area)

date mobile porting

number who will be ported

porting accept from previous provider

Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 121
no




6SalesBestellung eingegangenorder received...order being proceed order is arrivedorder checkout

<%#XmlVariables.CustomerAddress.NewDataSet.Table.!fldBriefAnrede%>

Vielen Dank für Ihre Bestellung mit der Bearbeitungsnummer <%#Variable.WorkflowID%>. Wir werden Ihren Auftrag umgehend bearbeiten und Sie anschliessend wieder kontaktieren.

Wir wünschen Ihnen viel Freude mit Quickline und danken für Ihr Vertrauen

Freundliche Grüsse
Ihr Quickline-Team
Kundendienst: 0800 84 10 20

X


no
Order received email


7SalesBestellbestätigung (ev Kombi mit Vertrag, Dokument 8, nur Unterchriftszeile zusätzlich im 8)order processed...that the order is processed and the activation/ delivery/ installation will be on a certain date 

order processed
activation date
delivery date/ installation date

? today order checkoutMailyes with letter as attachement, when email-adress exists, otherwise by mail.
Bestellbestaetigung.docx

no (except header, footer & contact details)


Order confirmation email AND 




8SalesVertragcontract... when order checkout is fullfilled and partner wants a signed contract.

order is arrived

terms and conditions

order checkout
yes with letter as attachement, when email-adress exists, otherwise by mail.
Vertrag.docxyes - only certain partners use contracts (but there are the same)


Contract printout
9FUFLSVdebi direct ... when he/she wants to pay by debi direct

offical form

LSV-Nr (debi direct id) from partner

customer name & adress

order checkout

or manually later on


yes with letter as attachement, when email-adress exists, otherwise by mail.

LSV.docx

Standards von Banken und Post müssen eingehalten werden, nach Überarbeitung zur Prüfung an Philipp Berger.

no (except  debi direct id, header, footer & contact details)




10FUFKaution nötig (ev. kombi mit 11)Deposit necessary... Deposit needs to be payed before Service can be activated

Reason for Desposit

Amount

Payment Deadline

credit checkPaper

Kautionsschreiben.docx

Missing information: bank account; most Partner add a payment slip (Einzahlungsschein)

no (except header, footer & contact details)






11FUFKaution verlangensecurity deposit...to get the devices it is needed to get an security despositsecurity deposit is neededcredit checkMail

Kautionsschreiben.docx

Missing information: bank account; most Partner add a payment slip (Einzahlungsschein)

no (except header, footer & contact details)
Credit check reminder for agent email


12

FUF

Erinnerung IdenitätsprüfungID-check Reminder...when he/she has not yet performed the IDcheck or when the data is not valid, so that the validation can't be executed.

reason for reminder

request to perform the IDcheck

possibly new transaction number


ID-Check Validation fails


no (except header, footer & contact details)
ID check request email


13FUFPortierungsformular (PoA)porting form... when he/she wants to keep his/her phone number (landline, mobile, business landline)

offical form

phonenumber

choice of date for porting

contractadress customer by his current provider

order checkout, if customer wants to keep his existing number
yes with letter as attachement, when email-adress exists, otherwise by mail.

Nummernportierung Festnetz.docx

Nummernportierung Mobil.docx

Nummernportierung_vPBX.docx

Standards von TELDAS müssen eingehalten werden. Nach Überarbeitung zur Prüfung an Christian Frei.

no (except header, footer & contact details)
Porting confirmation email
Porting confirmation form template
16FUFHausinstallation prüfencheck home installation... home installation will be checked
start linecheck


<%#XmlVariables.CustomerAddress.NewDataSet.Table.!fldBriefAnrede%>

Für Ihre Quickline-Bestellung mit der Bearbeitungsnummer <%#Variable.WorkflowID%> wurde eine Überprüfung der Hausinstallation in die Wege geleitet.

Wir werden Sie nach Abschluss der Arbeit wieder kontaktieren.

Freundliche Grüsse
Ihr Quickline-Team

Hotline: 0800 84 10 20

"Sehr geehrter Herr Muster Hiermit informieren wir Sie, dass für Ihre Quickline-Bestellung mit der Bearbeitungsnummer 1104011 eine Überprüfung der Hausinstallation in die Wege geleitet wurde."
no




14FUFfehlerhaftes Portierungsformularincorrect porting form... when the portingform is incorret and needs to be filled out again

information why porting form is incorrect

neu porting form as attachment

porting validation
yes with letter as attachement, when email-adress exists, otherwise by mail.
no (except header, footer & contact details)




15FUFErinnerung fehlende Formularereminder missing forms... when some forms are missing / have not been submitted yetinformation which forms ar still missingseveral
yes with letter as attachement, when email-adress exists, otherwise by mail.
no (except header, footer & contact details)




17FUFHausinstallation anpassen

adjust home installation

... home installation needs to be updated / adjustedhow to proceed furtherafter linecheck / network check
yes with letter as attachement, when email-adress exists, otherwise by mail.
yes - freetext field in letter (APP:HFInstallationZusatzText) 
and header, footer, contact details





19FUFVerzögerung Aufschaltungdelay in activation... if the activation is delayed
delay in process


<%#XmlVariables.CustomerAddress.NewDataSet.Table.!fldBriefAnrede%>
 
Ihre Quickline-Bestellung mit der Bearbeitungsnummer <%#Variable.WorkflowID%> ist bei uns eingegangen. 
Leider verzögert sich die Aufschaltung, da die Bestellung nicht automatisch verarbeitet werden kann.

Bei Fragen wenden Sie sich an unsere Hotline unter der Nummer 0800 84 10 20.

Besten Dank!

Freundliche Grüsse
Ihr Quickline-Team
 
Hotline: 0800 84 10 20

<%#XmlVariables.CustomerAddress.NewDataSet.Table.!fldBriefAnrede%>
 
Ihre Quickline-Bestellung mit der Bearbeitungsnummer <%#Variable.WorkflowID%> ist bei uns eingegangen. 
Leider verzögert sich die Aufschaltung, da die Bestellung nicht automatisch verarbeitet werden kann.

Bei Fragen wenden Sie sich an unsere Hotline unter der Nummer 0800 84 10 20.

Besten Dank!

Freundliche Grüsse
Ihr Quickline-Team
 
Hotline: 0800 84 10 20


no




18FUFKein Hausanschlussno home installation... there is no home installation for quickline products in the building/flathow to proceed furtherafter linecheck / network check
yes with letter as attachement, when email-adress exists, otherwise by mail.

yes - freetext field in letter (APP:HFInstallationZusatzText) 
and header, footer, contact details






20FUFVoraktivierung TVdirect activation tv... tv product is activated prior contract start date (with limited functionality)

login selfcare/user-profile

information how to download the TV-app

after creditcheck
yes with letter as attachement, when email-adress exists, otherwise by mail.
no (except header, footer & contact details)




21FUFOrderExistingLoginOrderExistingLoginNotification that tv app is now usable
preactivation tv app

Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 125
no




22FUFLieferscheindelivery note... when the devices are shipped, deliveredor picked up at the shop

deliveryadress

devicename & -number

owner of the device (QL or Customer)

adding devices


by mail, delivery or pick up

Lieferschein.docx

no (except header, footer & contact details)




23FUFLiefermethodedelivery method
  • Shipping by mail to installation/living address
  • Shipping by mail to alternative address
  • PickPost collection
  • Pick up at the Quickline-Shop
  • On-site installation and shipping

Each delivery method is defined per partner.

delivery method

customer address

processing number

after adding devices

Contents see Liefermethode Partner QMC.xlsx, Register 1


yes




24

FUF

assistence

Adress-Etiketteadress labelwhen QL or tenant needs an adress label with the customers address
manually


Etikette.docxno




25FUFGeräte abholenpick up devicesNotification for the collection of a specific device at a defined collection location.pick up/delivery informationafter adding devices
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 2Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 2
no




26FUFAbholeinladungpick-up invitation... when ordered devices are ready for pick-up

devices that can be picked up

pick-up date

pick-up place

phonenumber for questions

devices are assigned and provisioning is triggered
manually possible, with letter as attachment
no (except header, footer & contact details)




27FUF
  • PayPacket: Order Notification
  • PayPacket: Activation Notification
  • PayPackage: Order notification
  • PayPackage: Activation notification
  • Order confirmation email for the activation of Pay Packages
  • Activation email for activation of Pay Packages

name of paypackage

activation date

after ordering paypackages
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateIDs 154, 155

no




28add, changeWillkommensbrief welcomeletter... when his/her products are activated 

selfcare login data

activated products with details

"good to know" instructions

when fullfillment is completed

yes with letter as attachement, when desired, otherwise by mail or during delivery.

"Sehr geehrter Herr Muster In der Beilage finden Sie Informationen zu Ihrem Quickline Abo. Freundliche Grüsse Quickline AG Kundendienst"


no (except header, footer & contact details)
Order completed email


29add, changeGutschein

Voucher

VoucherDeliveryNoteNetflix

VoucherDeliveryNoteSky

... when he/she can benefit from an action (e.g. netflix 6 months for free → Voucher with code to use on netflix website)


Voucher Deliverynote Netflix

Voucher Deliverynote Sky

voucher name (e.h. Netflix, Sky, TV, ...)

voucher code

how & where to use voucher

order checkout or service activation (depends on action)

yes with letter as attachement, when email-adress exists, otherwise by mail.

Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateIDs 149, 159


no (except header, footer & contact details)
Credit voucher applied confirmation email


30add, changePortierungsdatumporting date... when the final porting date is known

portingdate

phonenumber being ported

porting accept from current provider

Landline: yes with letter as attachement, when email-adress exists, otherwise by mail.

<%#XmlVariables.CustomerAddress.NewDataSet.Table.!fldBriefAnrede%>
Schon bald können Sie mit Quickline telefonieren. Am <%#XmlVariables.PortingData.Data.PortingDate%> wird die Nummer <%#XmlVariables.PortingData.Data.PortingNumber%> übertragen. Viel Freude mit Quickline Telefonie. 

Mobile: portingdate is submitted by SMS; no letterno (except header, footer & contact details)




31addErinnerung Kabelmodem in Betrieb nehmenreminder putting the cable modem into operation... shortly before activating the telephone connection, if he/she has not yet put the modem into operation
shortly before activating landline connection


no (except header, footer & contact details)




32add, changeStornierung BestellungOrder cancellation... when the order must be cancelled

ordernumber

reason for cancellation

order cancellation


Stornierung.docx

Stornierung_Bonitaet.docx

Stornierung_Umzug.docx

no (except header, footer & contact details)
Order cancelled email


33change

Bestätigung Abowechsel

E-Mail: Vorlage für Abowechsel per EMail zu versenden

abo change confirmation

E-Mail: SendBundleMutationDocument: Mail document

when the customer changes one or more of his existing services

Send template for subscription change by EMail

new products

new prices

activation date

terms & conditions

order

change of internet subscriptions


Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 122
Abowechsel Bestaetigung.docxno (except header, footer & contact details)
Order confirmation email


34

change

FUF

  • Inet speed upgrade email notification
  • Inet speed downgrade email notification
  • Inet speed upgrade email notification
  • Inet speed downgrade email notification
  • Email notification when the Internet Speed is upgraded (by partner)

  • Email notification when the Internet Speed is downgraded (by partner)
new speedprofileafter speedupgrade (network expansion)
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateIDs 156, 157

no




35

Sale

FUF

Datenpakete

data packages

  • only one order per month
  • Confirmation order high-speed data package
  • Data package not available

data packages options

order confirmation

etc.

included data volume used up


new data package ordered



Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateIDs 22, 24, 144
no




36

Sale

FUF

Mobile roamingmobile roaming27 different notifications for mobile roaming themes (activation and others)

roaming data volume

etc.

entering roaming zone

used up included roaming package



Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateIDs 27-41, 130-137, 140-143
no




37

FUF

Mobile DrosselungMobile choking
  • MobileDrosselungsNotifikation (choking)
  • MobileDrosselungsNotifikationWarnung80 (choking warning 80%)
  • MobileDrosselungsWarnung80NotifikationInklOption  (choking warning 80% incl. option)
  • MobileDrosselungsNotifikationInklOption (choking incl. option)
  • MobileDrosselungsWarnung80HighspeedOption  (choking warning highspeed option 80%)
  • MobileDrosselungsWarnung90NotifikationInklOption (choking warning 90% incl. option)

used data

throtteling (soon, now or unthrottle)

included data volume (nearly) reached or new data volume is avaiable now

Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateIDs 25, 26, 42, 120, 139, 147
no




38

Change

FUF

WLAN Netzwerk SchlüsselWLAN Network KeyNotification for the WLAN network key.

network key

SSID

wlan activation, when internet is already activ


Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 23Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 23there is also a letter, who can be sent to the customerno




39device changeSIMcard ErsatzSIMcard replacementwhen the customer needs a new SIMcard after SIM blockingnew simcard-numbersim (device) change


SimCardErsatzNachSperrung.docxno (except header, footer & contact details)




40device changeModemwechselmodem changewhen the customer needs to change the modemnew modem name & device numberdevice change


Modemwechsel.docx

LieferscheinGeraetewechsel.docx

no (except header, footer & contact details)




41device changeGerätelaufblatt (intern)device log sheet (internal)

no customer notification!

when QL or the tenant gets back a device from the customer he put the device logg sheet on it before the unit goes for inspection

device informationsdevice change


GeraeteLaufblatt.docxno




42relocationBestätigung Umzugmove confirmationwhen the customer moves to a new address

relocation date

if existing new products and devices

relocation (customer request)


Bestaetigung Wechsel.docx

Terminbestaetigung Wechsel.docx

no (except header, footer & contact details)


Transfer confirmation template
43

assistence

relocation

KundenauszugCustomer statementinformation which services the customer has and since when

products

activation date

devices with serialnumber/macadress

manually on customer request

automatically during relocationprocess (this document is generated and presented to the new partner in the workflow)




Kundenauszug.docxno (except header, footer & contact details)




44

assistence

relocation

Ausweiskopiecopy of identification card... when customers sends a copy of the IDCard who needs to be savednonemanually - only to upload copy of ID-Card



(Ausweiskopie.docx)no




45

Termination

Kündigungsbestätigungcancellation confirmation...when he/she cancels the whole contract or a service

cancelled products

cancellation date

Information which devices customer has to return (rental equipment)


customer cancels contract/service/...
optional - Partner can choose to send cancellation confirmation by email (as attachement)

Kuendigung.docx

mostly sent by mail

no (except header, footer & contact details)
Order cancelled email


46TerminationWinbackwinbackwhen the customer canceled his services and after this he decided to stay by Quickline

new products

winback offer

termination


no (except header, footer & contact details)




47TerminationErinnerung Rückgabe Gerätereminder return of equipment... when the customer canceled his services (internet, TV, Tel) or changes the access technology he has to give back the devices

devicename

devicenumber

return date

after the first return period has expired


no (except header, footer & contact details)
Device return reminder email


48TerminationRückgabequittung Gerätereturn receipt devices... when he/she returns the rental equipment 

devicename

devicenumber

return devices


RueckgabequittungGeraete.docxno (except header, footer & contact details)




49change, terminationErbschaftsbestätigunginheritance confirmationwhen the customer dieded it needs an inheritance confirmation for his inherits to cancel services. placeholder onlymanually


Erbschaftsbestätigung.docxno




50billingSperrungBlockingNotification to the customer that his service will be blocked.service who is locked/suspendedlock service
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 6Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 6
no




51billingEPaymentNotification_ReminderLevel1-4EPaymentNotification_ReminderLevel1-4Notification of expired credit cards - level 1-4

credit card number

expiry date

expiry date of credit card is nearly reached

Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateIDs 126, 127, 128, 129
no




52billingVerbindungsnachweisUsage Data... when he/she subscribed for the monthly usage data for landland and/or mobile

usage data mobile

usage data landline

@ 5th of the month (after billing)


Verbindungsnachweisno (except header, footer & contact details)




53assistenceÜbernahmeerklärung Mobile oder Festnetzrequest phone relocation (form)

when the customer wants to move his landline or mobile number to another customer

phonenumber

date for change

previous owner

new owner

customer request


QL-Uebernahmeerklaerung Festnetz Rufnummer.docx

QL-Uebernahmeerklaerung Mobilnummer.docx

no (except header, footer & contact details)




54assistenceAntrag E-Mail-Umzugrequest e-mail relocation (form)when the customer wants to move his e-mail-address to another customer

emailadress

previous owner

new owner

customer request


Antrag E-Mail Umzug.docxno (except header, footer & contact details)




55assistenceNamensänderungchange of name (form)when the customer changes the name

previous and new name

copy of ID-card

customer request


Namensaenderung.docxno (except header, footer & contact details)




56assistenceneuer PIN / neues Passwortnew pin / passwordwhen the customer lost or forgot his PIN / password → he/she choose on which channel (letter, SMS or E-Mail)new password or pinon customer request (selfcare, tv box, call to callcenter etc > forgot password/pin)

Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 123

KundeNeuerPin.docx

KundeNeuesPasswort.docx

no (except header, footer & contact details)




57assistenceE-Mail-Kontoinformationene-mail account informatione-mail account informations for the customer

email-adress

username

password

IMAP, POP, SMTP

adding new email-adress or

customer request




EmailKontoinformationen.docxno (except header, footer & contact details)




58assistencestatus SMSstatus SMS8 different sms-notifications for mobile status (customer asks for status)

billing information

data/volume information

etc.

request customer by SMS

Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateIDs 113, 114, 115, 116, 150, 151, 152, 153
no




59assistenceKurzbriefshort letterwhen QL or a tenant wants to write a letter to the customer to any topic

maintopic to choose (please call, callnote, documents to your notice ...)

manually


Kurzbrief.docxno (except header, footer & contact details)




60assistenceKunde nicht erreichtCustomer not reachedNotification to inform the customer that he should report back.customer should report backmanually
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 1Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 1
no




61assistenceEMailTemplateEMailTemplateTemplate for EMail


Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 3

no




62assistenceFreier Textfree textfree textfreemanually
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 21Content see NotificationTemplates QMC.xlsx , Column fldSmsText, TemplateID 21
no




63assistenceWorkflowCenter: Dokument mailenWorkflowCenter: Mail document
  • WorkflowCenter: Mail document
  • WorkflowCenter: Mail document - direct activation
bodytext for sending letters who where be genereted during workflow by emailmanually sending letters by email
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateIDs 117, 124

no




64assistenceQMC Dokument versendenSending a QMC documentTemplate for EMail to send a documentbodytext for sending manually genereted letters by emailmanually sending letters by email
Content see NotificationTemplates QMC.xlsx , Column fldText,  TemplateID 148

no




65billingRechnungInvoice



Sample from Melanie
Rechnungsformular sample für Partner as Basis for Discussion
In addition, pls consider an well visible invocing period (month)

Definition XML QBI - (Quickline Billing Format)-v12-20200114_1709.pdf





Invoice printout (s)




66billingMahnung (alle Mahnstufen)Dunning Letter








Dunning notification AND

Dunning reminders (1, 2, 3)




67Logistics MyDeliveryInitial-Benachrichtigunginitial notification









SMS Text DE
Danke für Ihre Bestellung bei Quickline. Wählen Sie hier bis am {1-1-1970 12:53} Uhr Ihre Lieferart: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

nein
68Logistics MyDeliveryInitial-Benachrichtigunginitial notification








Betreff E-Mail DE
Quickline Bestellung: Lieferart wählen

E-Mail Text DE
Sehr geehrte Kundin, sehr geehrter Kunde
Vielen Dank für Ihre Bestellung bei der Quickline. Bitte wählen Sie bis am {1-1-1970 12:53} die von Ihnen bevorzugte Lieferart: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Freundliche Grüsse Ihr Quickline Team



nein
69Logistics MyDeliveryInitial-Benachrichtigunginitial notification









SMS Text FR
Merci de votre commande Quickline. Sélectionnez ici votre mode de livraison jusqu’au {1-1-1970 12:53}: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}.

nein
70Logistics MyDeliveryInitial-Benachrichtigunginitial notification








Betreff E-Mail FR
Commande Quickline: Sélectionnez votre mode de livraison


E-Mail Text FR
Chère cliente, cher client, Nous vous remercions vivement de votre commande auprès de Quickline. Veuillez nous indiquer jusqu'au 13.06.2019 à 05:11, quel moyen de livraison vous préférez: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}. Meilleures salutations L'équipe Quickline



nein
71Logistics MyDeliveryInitial-Benachrichtigunginitial notification









SMS Text IT
Grazie di aver eseguito un ordine alla Quickline. Scelga il tipo di consegna entro il {1-1-1970 12:53}: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

nein
72Logistics MyDeliveryInitial-Benachrichtigunginitial notification








Betreff E-Mail IT
Ordine presso Quickline: Scelga il tipo di consegna


E-Mail Text IT
Gentile cliente, Grazie per aver effettuato un ordine presso Quickline. La preghiamo di scegliere il tipo di consegna che preferisce entro il {1-1-1970 12:53}: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Cordiali saluti Il Il vostro Quickline Team



nein
73Logistics MyDeliveryInitial-Benachrichtigunginitial notification









SMS Text EN
Thank you for your order by the Quickline. Please select your delivery method here by {1-1-1970 12:53}: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

nein
74Logistics MyDeliveryInitial-Benachrichtigunginitial notification








Betreff E-Mail EN
Quickline order: select method of delivery


E-Mail Text EN
Dear customer Thank you for your order by the Quickline. Please select your preferred method of delivery by {1-1-1970 12:53} o’clock: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx} Kind regards Your Quickline Team



nein
75Logistics MyDeliveryAbholavisierungpick-up service









SMS Text DE
Ihr Paket {ABC5678910111213141516} ist abholbereit. Mehr Informationen unter: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

nein
76Logistics MyDeliveryAbholavisierungpick-up service








Betreff E-Mail DE
Ihr Paket ist abholbereit

E-Mail Text DE
Sehr geehrte Kundin, sehr geehrter Kunde
Ihr Paket {ABC5678910111213141516} ist abholbereit. Alle weiteren Informationen finden Sie unter: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Freundliche Grüsse Ihr Quickline Team



nein
77Logistics MyDeliveryAbholavisierungpick-up service









SMS Text FR
Votre colis {ABC5678910111213141516} est prêt pour la collecte. Pour plus d'informations, visitez: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

nein
78Logistics MyDeliveryAbholavisierungpick-up service








Betreff E-Mail FR
Votre colis est prêt pour la collecte

E-Mail Text FR
Chère cliente, cher client,
Votre colis {ABC5678910111213141516} est prêt pour la collecte. Toutes les informations complémentaires sont disponible sur: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Meilleures salutations L'équipe Quickline



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79Logistics MyDeliveryAbholavisierungpick-up service









SMS Text IT
Il pacco {ABC5678910111213141516} è pronto per il ritiro. Per ulteriori informazioni consulta il sito: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

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80Logistics MyDeliveryAbholavisierungpick-up service








Betreff E-Mail IT
Il pacco è pronto per il ritiro

E-Mail Text IT
Gentile cliente
Il pacco {ABC5678910111213141516} da lei comandato è pronto per il ritiro. Per ulteriori informazioni consulta il sito: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Distinti saluti Il vostro Quickline Team



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81Logistics MyDeliveryAbholavisierungpick-up service









SMS Text EN
Your package {ABC5678910111213141516} is ready for collection. Further information at: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

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82Logistics MyDeliveryAbholavisierungpick-up service








Betreff E-Mail EN
Your package is ready for collection

E-Mail Text EN
Dear customer Your package {ABC5678910111213141516} is ready for collection. You will find further information on: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Kind regards Your Quickline Team



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83Logistics MyDeliveryAbholerinnerungPickup reminder









SMS Text DE
Erinnerung: Bitte holen Sie Ihr Paket bis zum {1-1-1970} ab. Mehr Informationen unter: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

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84Logistics MyDeliveryAbholerinnerungPickup reminder








Betreff E-Mail DE
Erinnerung: Ihr Paket ist abholbereit

E-Mail Text DE
Sehr geehrte Kundin, sehr geehrter Kunde,
Ihr Paket ist noch bis zum {1-1-1970} abholbereit. Sollte es bis zu diesem Zeitpunkt nicht abgeholt werden, wird es an den Absender zurück geschickt. Alle weiteren Informationen finden Sie unter: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Freundliche Grüsse Ihr Quickline Team



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85Logistics MyDeliveryAbholerinnerungPickup reminder









SMS Text FR
Rappel: S'il vous plaît ramassez votre colis jusqu’ au {1-1-1970}. Pour plus d' informations, visitez: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

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86Logistics MyDeliveryAbholerinnerungPickup reminder








Betreff E-Mail FR
Rappel: Votre colis est prêt pour la collecte

E-Mail Text FR
Chère cliente, cher client, Votre colis est prêt pour la collecte jusqu'au {1-1-1970}. Devrait-il pas être pris en charge à ce moment, il sera renvoyé à l’ expéditeur. Toutes les informations s complémentaires sont disponibles sur: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Meilleures salutations L'équipe Quickline



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87Logistics MyDeliveryAbholerinnerungPickup reminder









SMS Text IT
La preghiamo di ritirare il pacco entro il {1-1-1970}. Per ulteriori informazioni consulta il sito: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

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88Logistics MyDeliveryAbholerinnerungPickup reminder








Betreff E-Mail IT
Promemoria: Il pacco è pronto per il ritiro

E-Mail Text IT
Gentile cliente
Il pacco da lei comandato è pronto per il ritiro fino al {1-1-1970}. Qualora il pacco non dovesse essere ritirato entro la data stabilita, sarà rispedito al mittente. Per ulteriori informazioni consulta il sito: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Distinti saluti Il vostro Quickline Team



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89Logistics MyDeliveryAbholerinnerungPickup reminder









SMS Text EN
Reminder: your package is ready for collection until {1-1-1970}. Further information at: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}

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90Logistics MyDeliveryAbholerinnerungPickup reminder








Betreff E-Mail EN
Reminder: your package is ready for collection

E-Mail Text EN
Dear customer
Your package is available at the pickup point until {1-1-1970}. Please collect your goods, otherwise it will be returned to sender. You will find further information on: {www.mydelivery.ch/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx}
Kind regards Your Quickline Team



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Trigger Notification QMC.xlsx